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GUEST SERVICES COORDINATOR

Terms:  Full-Time Entry Level

Schedule:  40 hours per week that will include weekends, evenings, holidays and arboretum sponsored events

Located east of Columbus, The Dawes Arboretum is dedicated to increasing the love and knowledge of trees, history and the natural world.  The Arboretum is a living museum dedicated to plant conservation and habitat restoration.  At nearly 2,000 acres, 250,000 visitors and 16,000 education participants annually, The Arboretum is the most visited year-round attraction in Licking County and a partner to many local organizations.

The Dawes Arboretum is looking for an enthusiastic individual to provide excellent customer service to our visitors.  This is a 40 hour per week position that supervises three other guest services staff members as well as volunteers that work in the Visitors Center.

Key Responsibilities:

  • Welcome visitors and respond to information requests
  • Demonstrates knowledge and assists in creating Guest Services policies.
  • Answer phones; direct calls
  • Provide cheerful and courteous service at all times
  • Able to operate Point of Sale system, Quickbooks and Intuit and various computer programs including Excel and Word
  • Oversees and trains appropriate staff on POS system
  • Assist with gift shop displays and sales
  • Responsible for developing the weekly schedule for the front desk staff, opening and closing of Visitors Center and supervision of gift shop and front desk staff
  • Will also be included in the weekly work schedule
  • Must have knowledge of event rentals, memberships and customer needs
  • Accountability for cash/preparing requests for change/performing cash reconciliation for deposit

Knowledge, Skills, Qualifications and Experience:

  • Associate degree or equivalent and minimum of two years experience in related field
  • Customer Service/Hospitality background preferred
  • Strong supervisory and organizational skills
  • Have a current, valid driver’s license and reliable transportation
  • Ability to accept supervision and guidance
  • Ability to work alone as well as in a team
  • Excellent verbal and written communication skills

Interested candidates who meet the above requirements should submit a cover letter and resume along with 3 references: HR/Guest Services, The Dawes Arboretum, 7770 Jacksontown Road SE, Newark, OH  43056, email jeromine@dawesarb.org.  with the subject line Guest Services.  Deadline to apply is July 8, 2016.  Qualified applicants will be contacted for interview.

 

GARDEN & GIFT SHOP ASSOCIATE

Terms:  Part-time regular

Schedule:  24 hours per week that can include weekends, evenings, holidays and arboretum sponsored events

Located east of Columbus, The Dawes Arboretum is dedicated to increasing the love and knowledge of trees, history and the natural world.  The Arboretum is a living museum dedicated to plant conservation and habitat restoration.  At nearly 2,000 acres, 250,000 visitors and 16,000 education participants annually, The Arboretum is the most visited year-round attraction in Licking County and a partner to many local organizations.

The Dawes Arboretum is looking for a friendly, enthusiastic individual with retail background to manage The Arboretum’s Gift Shop and Garden Center.

Key Responsibilities:

  • Manages retail inventory relevant to The Arboretum’s mission
  • Oversees all aspects of the gift shop (pricing, maintaining full and neat display areas, dusting display areas)
  • Oversees and assists staff on Point of Sale system
  • Submits quarterly sales reports. Maintaining sales report for reordering and sales trends.
  • Manages vendor accounts and maintains relationships

Knowledge, Skills, Qualifications and Experience:

  • High school diploma or equivalent and minimum of two years’ experience in retail management
  • Good organizational skills
  • Must be proficient in POS system, Quickbooks, Intuit as well as basic other basic computer applications (Word, Excel)
  • Capable of handling money received accurately and maintaining a budget
  • Excellent customer service skills, exhibiting a friendly, engaging personality
  • Be able to lift up to 25 pounds
  • Excellent verbal and written communication skills
  • Ability to accept supervision and guidance
  • Have a current, valid driver’s license and reliable transportation
  • Ability to work alone as well as in a team

Interested candidates who meet the above requirements should submit a cover letter and resume along with 3 references: HR/GS Associate, The Dawes Arboretum, 7770 Jacksontown Road SE, Newark, OH  43056, email jeromine@dawesarb.org.  with the subject line Gift Shop Associate.  Deadline to apply is July 8, 2016.  Qualified applicants will be contacted for interview.

 

Archivist (Entry Level)

Terms: Full time regular

Schedule: 40 hours per week including weekends, holidays and arboretum sponsored events

Reporting to: Historian

Benefits include: Dental, Vision, Health, Life Insurance, PTO and Sick Hour Accrual, Pension Plan, 401K

Located east of Columbus, The Dawes Arboretum is dedicated to increasing the love and knowledge of trees, history and the natural world.  The Arboretum is a living museum dedicated to plant conservation and habitat restoration.  At nearly 2,000 acres, 250,000 visitors and 16,000 education participants annually, The Arboretum is the most visited year-round attraction in Licking County and a partner to many local organizations.

The Dawes Arboretum in Newark, Ohio is seeking an Archivist.  This is a full-time, entry-level position.  Under the direction of the Historian, the Archivist will be responsible for the preservation and interpretation of the collections of The Dawes Arboretum archives.  This includes the manuscript collection, photographs, video and audio materials, antiques and personal artifacts from the Dawes family.

Key Responsibilities:

  • Inventorying and digitizing archival collections and create storage locations
  • Work in cooperation with the Historian regarding preservation of collections and conservation techniques
  • Update artifact records using PastPerfect, including photographs of objects
  • Perform research services for staff and public requests; assist visitors with archival requests
  • Lead tours of the Daweswood House Museum and assist with coverage for the History Center
  • Assist in supervising history interns and volunteers. Create volunteer archival projects
  • Create and deliver programs both on arboretum grounds as well as off grounds
  • Write articles for Arboretum publications

Knowledge, Skills, Qualifications and Experience:

  • Bachelor’s degree and minimum of 2 years experience in related field
  • Knowledgeable about cataloging, preservation and storage practices and procedures
  • Strong organizational skills and detail-oriented.
  • Experience with Microsoft Office and collections management software PastPerfect and auto editing software
  • Strong public speaking skills

 Send cover letter and resume along with three (3) references to:  Archivist/HR, The Dawes Arboretum, 7770 Jacksontown Road SE, Newark, OH  43056, email: jeromine@dawesarb.org , with the subject line Archivist.  Deadline to apply is June 30, 2016.  Qualified candidates will be contacted for interview.

 

Environmental Professionals Training Program

This advanced training program is specifically designed for recent graduates and emerging conservation professionals, seeking direct experience and practical skills to enhance credentials and assist in career advancement opportunities.  

The Environmental Professionals Program provides specialized knowledge in conservation of natural resources, landscape management and horticulture through training alongside Arboretum staff.  Participants gain the skills necessary for conducting ecosystem restoration, invasive species control, plant propagation, wildlife monitoring and presenting educational programs, while networking with fellow conservation professionals in the field.

Opportunities:

  • Restore wetlands, woodlands, streams, farmland and prairie ecosystems
  • Learn adaptive management using GIS applications, photo point documentation and other field research methods
  • Advance skill development in greenhouse operation, botanical research, seed collection and cleaning, proper planting, pruning and aftercare, herbarium mounting, collections records and database management  
  • Learn plant identification and invasive species management techniques
  • Conduct biodiversity surveys and vegetation monitoring protocols
  • Monitor wildlife & assist with nesting structure maintenance
  • Present educational programs on project outcomes
  • Engage volunteers and organize events

Qualifications:

  • Degree in Ecology, Horticulture, Botany, Natural Resources, Wildlife Management or related field
  • Good organizational skills and computer proficiency (Windows, Word, Excel, etc)
  • Self-motivated, willing to learn  and eager to apply newly acquired skills
  • Independent decision making and problem solving ability
  • Desire to work outside at any time of year
  • Adherence to all standard operating procedures and safety protocols
  • Able to work a flexible schedule including some evenings, weekends and holidays
  • Able to maintain professional, positive interactions and communicate effectively in person and in writing
  • Possession of a valid Ohio motor vehicle operator’s license and a good driving record required
  • Successful completion of pre-start background check

Compensation: The Dawes Arboretum provides on-site housing, all utilities, off-site training registration fees and optional licensure as compensation to participants (equivalent $2,000).*

Upon successful completion of the program, participants receive an Arboretum issued certificate of completion and if applicable, letters of recommendation. Residential training is provided at no cost to participants.

Terms: (SPRING/SUMMER) May 6 – October 7 & (FALL/WINTER) October 23 – April 22.   

 

How to Apply: Positions are awarded on a competitive basis. 

Cover letter, resume and 2 letters of reference can be sent to:

Shana Byrd, Director of Land Conservation

The Dawes Arboretum

7770 Jacksontown Road

Newark, OH 43056

sbyrd@dawesarb.org

 

* Professional Training Program Opportunities & Career Skills Offered:

  • Advanced botany and vegetation monitoring techniques
  • Herbarium vouchering and collections
  • Native plant propagation, collection, pruning and care
  • Sustainable landscaping and design
  • Invasive species management
  • Project design and reporting
  • Plot delineation and photo point documentation
  • Arc GIS software applications, plant accessioning and map making
  • Grant writing, project management and budgeting  
  • Reforestation techniques
  • Butterfly monitoring protocols
  • Monarch rearing and tagging methods
  • Forest management
  • Hiking trail mapping and maintenance
  • Stream conservation and stewardship
  • Pond and wetland management  
  • Sustainable agriculture practices, soil testing and erosion control methods
  • Wildlife nesting structure installation and maintenance
  • Prairie establishment
  • Prescribed fire management
  • Bird monitoring protocols
  • Research plot establishment and maintenance
  • Wildlife management and nuisance trapping
  • Professional Development: Licensure as Commercial Herbicide Applicator (Reynoldsburg, OH)*
  • Professional Development: Ohio Invasive Plant Council Workshop (Columbus, OH)*
  • Professional Development: Long-term Butterfly Monitoring (Newark, OH)*
  • Professional Development: Buckeye Trail Association – Trail Adopter Training (Southeastern Ohio)*
  • Professional Development: Rural Action Sustainable Agriculture & Forestry Programming (Southeast Ohio)*
  • Professional Development: Society for Ecological Restoration Recent Graduate Membership (Great Lakes Region)*
  • Professional Development: Ohio Wetland Association Event (Central, OH)*

 

 

 


 Send General Employment Inquiries to:

Contact:  Jan Romine  |  740.323.2355 or 800.44.DAWES  |  jeromine@dawesarb.org  |  7770 Jacksontown Rd. Newark, OH 43056