About The Arboretum
At The Dawes Arboretum we share the love and knowledge of trees, history and nature with our community in Licking County, just 30 miles east of Columbus, Ohio. As a nearly 2,000 acre accredited Arboretum, or tree museum, we are unique locally. We ensure access to memorable experiences in nature that create lifelong engagement with our supporters.
Guest Services Representative (Part-Time)
The Guest Services Representative is the first point of contact for visitors and guests to the Arboretum. Under the direction of the Guest Services Manager, the Guest Services Representative warmly greets and welcomes visitors; provides information, directions and assistance; processes gift shop transactions; assists with program registrations; and processes memberships. This position will also provide telephone reception and perform clerical duties. This is an 18-23 hour per week, non-exempt position.
- Welcome visitors and respond to information requests while providing cheerful and courteous customer service.
- Answer the telephone and route calls to the appropriate staff member.
- Provide information to visitors regarding The Arboretum, its programs, classes and events.
- Promote, handle the sales of and answer basic questions on the Arboretum’s membership program.
- Operate the point of sale system and utilize various computer and internet programs.
- Process gift shop sales, and assist with inventory and displays.
- High school diploma/general education degree (GED) or an acceptable combination of education, training and experience.
- Previous demonstrated customer service experience.
- Excellent communication skills (verbal, written and interpersonal).
- Proficiency with Microsoft Office and the ability to navigate the internet.
- Ability to multi-task, prioritize and manage time effectively.
- Possess a current and valid Ohio Driver’s License.
- Ability to work a flexible, rotating schedule to include weekends, holidays and evenings.
E-mail your cover letter and resume to email@example.com with the subject line: Part-time Guest Services Representative. This position will close on Wednesday, September 26, 2018.
Environmental Professionals Training Program
This advanced training program is specifically designed for recent graduates and emerging conservation professionals, seeking direct experience and practical skills to enhance credentials and assist in career advancement opportunities.
The Environmental Professionals Program provides specialized knowledge in conservation of natural resources, landscape management and horticulture through training alongside Arboretum staff. Participants gain the skills necessary for conducting ecosystem restoration, invasive species control, plant propagation, wildlife monitoring and presenting educational programs, while networking with fellow conservation professionals in the field.
- Restore wetlands, woodlands, streams, farmland and prairie ecosystems
- Learn adaptive management using GIS applications, photo point documentation and other field research methods
- Advance skill development in greenhouse operation, botanical research, seed collection and cleaning, proper planting, pruning and aftercare, herbarium mounting, collections records and database management
- Learn plant identification and invasive species management techniques
- Conduct biodiversity surveys and vegetation monitoring protocols
- Monitor wildlife & assist with nesting structure maintenance
- Present educational programs on project outcomes
- Engage volunteers and organize events
- Degree in Ecology, Horticulture, Botany, Natural Resources, Wildlife Management or related field
- Good organizational skills and computer proficiency (Windows, Word, Excel, etc)
- Self-motivated, willing to learn and eager to apply newly acquired skills
- Independent decision making and problem solving ability
- Desire to work outside at any time of year
- Adherence to all standard operating procedures and safety protocols
- Able to work a flexible schedule including some evenings, weekends and holidays
- Able to maintain professional, positive interactions and communicate effectively in person and in writing
- Possession of a valid Ohio motor vehicle operator’s license and a good driving record required
- Successful completion of pre-start background check
Compensation: The Dawes Arboretum provides on-site housing, all utilities, off-site training registration fees and optional licensure as compensation to participants (equivalent $2,000).*
Upon successful completion of the program, participants receive an Arboretum issued certificate of completion and if applicable, letters of recommendation. Residential training is provided at no cost to participants.
Terms: (FALL/WINTER) October 23 – April 29 & (SPRING/SUMMER) May 6 – October 7.
How to Apply: Positions are awarded on a competitive basis. Cover letter, resume and 2 letters of reference can be sent to: Shana Byrd, Director of Land Conservation, The Dawes Arboretum, 7770 Jacksontown Road, Newark, OH 43056, email firstname.lastname@example.org
* Professional Training Program Opportunities & Career Skills Offered:
- Advanced botany and vegetation monitoring techniques
- Herbarium vouchering and collections
- Native plant propagation, collection, pruning and care
- Sustainable landscaping and design
- Invasive species management
- Project design and reporting
- Plot delineation and photo point documentation
- Arc GIS software applications, plant accessioning and map making
- Grant writing, project management and budgeting
- Reforestation techniques
- Butterfly monitoring protocols
- Monarch rearing and tagging methods
- Forest management
- Hiking trail mapping and maintenance
- Stream conservation and stewardship
- Pond and wetland management
- Sustainable agriculture practices, soil testing and erosion control methods
- Wildlife nesting structure installation and maintenance
- Prairie establishment
- Prescribed fire management
- Bird monitoring protocols
- Research plot establishment and maintenance
- Wildlife management and nuisance trapping
- Professional Development: Licensure as Commercial Herbicide Applicator (Reynoldsburg, OH)*
- Professional Development: Ohio Invasive Plant Council Workshop (Columbus, OH)*
- Professional Development: Long-term Butterfly Monitoring (Newark, OH)*
- Professional Development: Buckeye Trail Association – Trail Adopter Training (Southeastern Ohio)*
- Professional Development: Rural Action Sustainable Agriculture & Forestry Programming (Southeast Ohio)*
- Professional Development: Society for Ecological Restoration Recent Graduate Membership (Great Lakes Region)*
- Professional Development: Ohio Wetland Association Event (Central, OH)*
Send General Employment Inquiries to:
Contact: Shirley Drake | 740.323.2355 or 800.44.DAWES | email@example.com | 7770 Jacksontown Rd. Newark, OH 43056